Reference

Terms That Govern Your kt8 Account

These terms set out what you agree to when you open and use a kt8 account — covering deposits via bKash, Nagad or Rocket, how your wallet works, and what we expect from you.

Account eligibilityWallet and payment rulesBangladesh-region accessAccount conductHow to contact us
kt8 Terms That Govern Your kt8 Account
HOW WE OPERATE

How kt8 Handles Your Account and Data

We hold your account data securely and do not sell it to third parties. Here is how we approach the areas that matter most under these terms.

Account Security

Your account is protected by password and OTP verification on login. We recommend you never share your credentials and update your password if you suspect unauthorised access.

Data Retention

We retain account and transaction records for as long as required by applicable rules in the regions we serve. You may request a summary of your data by contacting support.

Wallet Integrity

Funds deposited via bKash, Nagad or Rocket are recorded in your account wallet immediately on confirmation. Any discrepancy should be reported to support with the transaction reference.

Requesting Changes

To update your registered details or request account closure, contact support through live chat or email. We verify identity before processing any change to protect your account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction made via bKash, Nagad or Rocket, our support team handles queries through the channels below. We aim to respond to account and terms queries within one business day.

Live Chat Open the chat widget from any page on kt8 to reach us directly. This is the quickest path for account and payment questions.
Email Support Send detailed terms or account queries to our support address. Include your registered account ID so we can locate your record quickly.
Help Centre Our help centre covers common account, wallet and terms questions. Check there first — many answers are available without waiting for a reply.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility and your rights as a kt8 account holder.

Accounts are open to individuals in eligible regions where access is permitted under local law. You must meet the minimum age requirement set by your local jurisdiction and agree to these terms in full before your account is activated.

We notify you through your registered account before any material change takes effect. Continuing to use your account after the notified date means you accept the updated terms. Minor clarifications may be made without prior notice.

Any remaining balance in your account wallet is returned to the payment method on record — bKash, Nagad or Rocket — after identity verification. Contact support to start the account closure and withdrawal process.

Send a data request to our support team via email or live chat, including your registered account ID. We will compile your transaction and account history and send it to your registered contact within a reasonable timeframe.

Creating multiple accounts, using another person's payment method, attempting to manipulate game outcomes, and accessing the platform from a prohibited region all breach these terms and may result in account suspension.

Yes. Where your local law sets a stricter standard than these terms, local law applies. These terms do not grant any right to access kt8 in a region where online gaming is prohibited under applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.